Privacy Policy

1. Introduction and Scope

Welcome to DP Info System ("Company", "we", "our", "us"). We respect your privacy and are committed to protecting your personal data. This privacy policy will inform you as to how we look after your personal data when you visit our website (regardless of where you visit it from) and tell you about your privacy rights and how the law protects you.

This policy applies to all information collected through our website, web applications, mobile applications, API services, and any related services, sales, marketing, or events (collectively referred to as "Services").

2. Information Collection (Strict Minimization)

We collect information that you provide directly to us when you fill out a form, request a quote, make a purchase, or communicate with us. This information may include your name, email address, phone number, and any other details you choose to provide to facilitate a business relationship.

We strictly do not collect or store any data for personal use. We practice data minimization, meaning we only request the absolute minimum data necessary to provide you with the requested software or hosting services.

We may also collect certain information automatically when you navigate our site, such as IP addresses, browser types, and usage data, strictly for security monitoring and abuse prevention.

3. Use of Information

We use the information we collect solely for the execution of our business obligations. Specifically, we use it to:

• Provide, operate, maintain, and improve our software and hosting services.
• Process your transactions, invoices, and send related information, including purchase confirmations and receipts.
• Respond to your comments, questions, and support requests in a timely manner.
• Send you technical notices, critical updates, security alerts, and administrative messages.
• Prevent fraudulent transactions, monitor against theft, and protect against criminal activity.

4. Data Protection, Location, and Sharing

We implement rigorous technical and organizational measures (including SSL encryption, firewall rules, and role-based access control) to protect the security of your personal information.

We are not selling your data to any third parties. We will never rent, sell, or trade your personal information to data brokers, advertisers, or any other external entities.

Additionally, all data is saved securely in India data centers only. We comply with local data localization requirements, ensuring that your data is stored in state-of-the-art facilities within the borders of India, subject to strict jurisdictional laws.

5. Data Retention

We will only retain your personal information for as long as necessary to fulfill the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements. When we have no ongoing legitimate business need to process your personal information, we will either securely delete or anonymize it. If deletion is not immediately possible (for example, because your personal information has been stored in backup archives), then we will securely store your personal information and isolate it from any further processing until deletion is possible.

6. Your Privacy Rights (GDPR & CCPA)

Depending on your region, you may have specific rights regarding your personal data:

• Right to Access: You can request copies of your personal data.
• Right to Rectification: You have the right to request that we correct any information you believe is inaccurate or incomplete.
• Right to Erasure (Right to be Forgotten): You have the right to request that we erase your personal data, under certain conditions.
• Right to Restrict Processing: You have the right to request that we restrict the processing of your personal data.

To exercise any of these rights, please contact our Data Protection Officer at the email provided below.

7. Children's Privacy

Our Services are not directed to children under the age of 18, and we do not knowingly collect personal data from children. If we become aware that we have inadvertently collected or received personal data from a child under 18 without verification of parental consent, we will delete that information immediately from our servers.

8. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data handling practices, please contact our Data Protection Officer at:

DP Info System
Attention: Data Protection Officer
OM Park, Airport Road, Subhashnagar
Bhavnagar - 364001, Gujarat, India
Email: info[at]dpinfosystem.in